FAQs

How can I make the payment for my vacation?

Payment via bank transfer: Once the prepayment (35% of the total amount) is made to the provided account details, you will receive a confirmation form stating that your reservation has been confirmed as soon as possible.

Please note that the remaining balance of the accommodation fee will be collected in cash on the day of check-in. Kindly be informed that credit card payments are not accepted for the reservation fee.

If you have any further inquiries or require assistance, please do not hesitate to contact us. We are here to ensure a smooth payment process and a delightful vacation experience for you.

Is it possible to rent a villa or cottage with the identification information of just one person? Are the identification details of all guests staying required?

Regrettably, the identification information of a single person is not sufficient. It is mandatory to provide the identification details of all guests staying in the villa or cottage to the local security authorities (such as the Gendarmerie or Police).

Ensuring the safety and security of our guests is of utmost importance to us, and complying with the regulations set by the local authorities is a standard procedure. If you have any concerns or require further clarification, please feel free to contact us. We are here to assist you in a professional and efficient manner.

Villas and cottages accept both families and groups of friends for accommodation. There is no strict requirement for exclusive family stays. However, it’s important to note that some villas have specific policies that restrict occupancy to families only. It is advisable to check the specific policies of each villa, as this condition may vary.

We aim to provide a welcoming and inclusive environment for all guests, ensuring their comfort and satisfaction during their stay. If you have any further questions or need additional information, please do not hesitate to reach out to us. Our team is dedicated to assisting you in a professional manner.

When renting a villa or cottage, it is essential to pay attention to the available options for pet-friendly accommodations. Prior to making a reservation, you can select pet-friendly villas from the available villa types, allowing your beloved pets to join you on your vacation. Please note that while some of our villas do permit pets, others have a strict no-pets policy.

We understand the importance of including pets in your holiday plans and strive to provide suitable accommodations for both you and your furry companions. If you have any further inquiries or require assistance in finding the perfect pet-friendly villa, please feel free to contact us. Our team is dedicated to ensuring a pleasant and memorable experience for all guests.

What should we bring with us when coming to the villa?

Villas are equipped with fully stocked kitchen utensils; however, please note that not all villas provide appliances like blenders. A set of bath and face towels, as well as prepared beds, will be provided in each room. Apart from your personal belongings, you may consider bringing items such as a camera, laptop, iPod, or beach towel for your convenience. Some of our villas also offer beach towels. Additionally, it’s worth mentioning that the kitchen equipment in some of our properties goes beyond standard requirements, depending on the host’s discretion.

We strive to ensure a comfortable and enjoyable stay for our guests by providing essential amenities and facilitating any additional needs. Should you have any further inquiries or require assistance, please do not hesitate to contact us. We are here to make your experience at the villa as professional and accommodating as possible.

We understand the importance of including pets in your holiday plans and strive to provide suitable accommodations for both you and your furry companions. If you have any further inquiries or require assistance in finding the perfect pet-friendly villa, please feel free to contact us. Our team is dedicated to ensuring a pleasant and memorable experience for all guests.

Generally, during the high season and holiday weeks, our villas are rented for a minimum of 7 nights or 7 days. However, please note that the minimum rental duration may vary for certain villas. We also occasionally offer special promotions for short stays that fall between booked dates on our website to inform our customers. In addition to these cases, the minimum rental duration for each villa, apartment, or cottage is set at 4 nights or 3 days.

We strive to provide flexibility in our rental options while ensuring a delightful experience for our guests. Should you have any further inquiries or require assistance in finding a suitable rental duration, please feel free to contact us. Our team is dedicated to providing professional service tailored to your needs.

Filling out the reservation request form alone does not guarantee the immediate confirmation of your villa rental. To finalize your reservation, it is necessary to make a prepayment of 35% of the total booking amount. Once the payment is successfully processed, you will receive a confirmation document from our team, indicating that your reservation has been confirmed.

We prioritize a professional and efficient booking process to ensure a seamless experience for our guests. If you have any further questions or require assistance regarding your reservation, please do not hesitate to contact us. We are here to provide the necessary support and confirm your reservation promptly.

Filling out the reservation request form alone does not guarantee the immediate confirmation of your villa rental. To finalize your reservation, it is necessary to make a prepayment of 35% of the total booking amount. Once the payment is successfully processed, you will receive a confirmation document from our team, indicating that your reservation has been confirmed.

We prioritize a professional and efficient booking process to ensure a seamless experience for our guests. If you have any further questions or require assistance regarding your reservation, please do not hesitate to contact us. We are here to provide the necessary support and confirm your reservation promptly.

Generally, the check-in time is 16:00 (4:00 PM). However, if the previous guests check out earlier, it may be possible to arrange an early check-in. If you have a request for early check-in, please contact our representatives at least one day prior to your arrival. Kindly note that the check-out time for the villa is at 10:00 AM in the morning.

We strive to accommodate our guests’ needs and provide a professional and efficient check-in process. Should you have any further inquiries or require assistance regarding your check-in, please do not hesitate to reach out to us. Our team is dedicated to ensuring a smooth and enjoyable experience during your stay at the villa or cottage.

None of our villas, cottages, or apartments offer breakfast, lunch, dinner, or buffet services. We do not provide any food and beverage supplies or consumable items in the rented accommodations. It is the responsibility of our guests to procure their own food, drinks, and other consumables. The kitchen area in our villas is designed to facilitate cooking and is equipped with necessary utensils and appliances.

We aim to provide a self-catering experience where guests have the freedom to choose and prepare their meals according to their preferences. If you have any further inquiries or require assistance in finding local dining options or grocery stores, please feel free to contact us. We are here to ensure a professional and enjoyable stay at our villas.

Smoking is strictly prohibited in all villas and cottages that are available for rent. However, please note that there are some villas where smoking is permitted. For more information regarding smoking policies, please kindly contact us to inquire about the specific villa you are interested in.

We prioritize the comfort and well-being of our guests and maintain a smoke-free environment in the majority of our accommodations. If you have any further questions or require assistance in finding a suitable smoking-friendly villa, please do not hesitate to reach out to us. Our team is dedicated to providing professional service tailored to your needs.

Some of our villas or cottages are equipped with coded key lockboxes. The access code for these lockboxes is provided to guests prior to their arrival. In other cases, the keys are handed over to guests by a representative on the day of check-in. The exact location and directions to the villa or cottage will be provided in detail by our representatives.

To ensure a seamless arrival process, please kindly contact us to confirm the key collection method for your specific reservation. Our team is committed to providing professional assistance and ensuring a smooth check-in experience.

What should I do if I encounter any issues during my stay at the villa or cottage?

After making your reservation or on the day of check-in, you will receive contact information for our on-site representatives. If you encounter any issues or have any needs during your stay, please feel free to contact us.

We prioritize prompt assistance and effective communication with our guests to ensure a pleasant and worry-free experience. Our dedicated team is available to address any concerns or provide necessary support throughout your stay. Simply reach out to us, and we will be ready to assist you professionally and efficiently.

To ensure a seamless arrival process, please kindly contact us to confirm the key collection method for your specific reservation. Our team is committed to providing professional assistance and ensuring a smooth check-in experience.

Yes, we offer transfer services from the airport to the villa or cottage. If you would like to request a transfer, please contact our representatives, and they will assist you with the arrangements.

We understand the importance of a smooth and convenient arrival experience, and our team is committed to ensuring that your transportation needs are taken care of. Should you have any further inquiries or require assistance regarding your transfer, please do not hesitate to reach out to us. We are here to provide professional service and make your journey to the villa or cottage as seamless as possible.